Teamwork and Conflicts

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„Wisdom denotes the pursuing of the best ends by the best means”

Hutcheson

Duration: 2 days
Number of Participants: : 10-12 per group
Methods of Work: mini lectures, individual work, small group work, questionnaires, simulation games, role play, feedback.

This highly beneficial training is designed for companies to foster relationships within teams and build strong, effective teams, as well as efficiently resolve conflicts that arise in team settings.

 

As a result of this training, participants will:

  • Understand what defines an effective team
  • Recognize the different roles individuals play within a team
  • Identify silo mentality in organizations and learn strategies to overcome it
  • Learn the stages of team development
  • Gain tools for resolving conflicts within a team
  • Apply negotiation strategies in the conflict resolution process

Training Content

  • What teamwork is?
  • How to achieve good collaboration within a team
  • Silo mentality
  • Team roles according to Kantor and how to recognize them
  • What conflict is and how it arises
  • Interests and positions in conflict
  • How to achieve a win-win outcome
  • The TKI model for managing conflict situations
  • How to manage emotions during conflict
  • The SPIO technique for conflict management/difficult conversations

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