PCM Discover – Communication through the Process Communication Model®

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Duration: 2 days
Number of Participants: : 10-12 per group

Training program:

  • Phase 1 – Preparation for the training, which includes completing the PCM questionnaire (online) – duration: up to 1 hour
  • Phase 2 –  Two-day training

Note: Based on the questionnaire results, participants receive an individual report providing detailed insight into their personality structure.

At the end of the workshop, participants will:

Be able to:

  • Understand the deep structure of personality and how it impacts communication
  • Identify different personality types, how they react, communicate, and what motivates them
  • Become aware of their own psychological needs and where they come from
  • Recognize stress behavior patterns and how to approach them
  • Detect emerging conflicts and act preventively

Learn to:

  • Adapt communication style to different personality types
  • Guide individuals and teams based on their internal motivators
  • Motivate team members through a personalized approach
  • Communicate effectively in stressful situations and maintain constructive dialogue

Training Content

  • Introduction to PCM (Process Communication Model®)
  • The 6 personality types: Thinker, Harmoniser, Persister, Imaginer, Promoter, Rebel
  • Perceptions, psychological needs, communication styles, and behavioral patterns of each type
  • Stress behavior – recognition and strategies for breaking destructive patterns
  • Adapting communication based on the interlocutor’s personality type
  • Personalized personality reports (based on the PCM online questionnaire)
  • Activities and exercises that encourage introspection, dialogue, and practical application of the model

As a result of the training, participants will:

  • Improve personal communication and leadership skills
  • Gain knowledge of personality types and their specific communication styles
  • Learn how to lead and motivate teams more effectively
  • Develop deeper interpersonal understanding and reduce conflicts

Methods: PCM questionnaire, mini-lectures, small group work, exercises, and creative materials
Methodology: PCM (Process Communication Model®)

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