Negotiation Skills

Good preparation is half the job…

Duration: 2 days
Number of Participants: :
10-12 per group
Methods of Work: The workshop covers the structure and phases of negotiation through active participation of the participants in prepared cases for group and individual negotiations. Each phase is thoroughly discussed, with a special emphasis on communication style in “challenging” situations brought about by the other party, either accidentally or intentionally, where it is necessary to fight for one’s own interests while maintaining the relationship.Role-playing (role plays) on real-life situations from daily practice or prepared cases.

The goal of this interactive workshop is to familiarize participants with negotiation strategies and tactics, as well as potential tricks and methods of influence they may encounter. Participants will practice and master the structure of a successful negotiation process, enabling a win-win situation and both long-term and short-term success.

 

As a result of the training, participants will:

  • Understand the negotiation process and key conditions for reaching a win-win agreement
  • Prepare systematically for effective negotiations
  • Lead negotiations with greater confidence and enhance their communication skills
  • Adapt their communication style under pressure from the opposing party
  • Identify negotiation strategies and tactics, and respond effectively with appropriate counters and defenses

Training content

  • What is negotiation?
  • The phases of the negotiation process: preparation, exchanging information, confronting proposals, and reaching an agreement
  • Recognizing types of negotiators – creating your own negotiation profile, exercises in recognizing the counterpart’s profile
  • Negotiation strategies
  • Negotiation tactics
  • Key elements in negotiation
  • Tricks in negotiation and tactics for avoiding them
  • Confident communication and a win-win approach
  • Basic principles of persuasion and influence